As first-time homeowners, our bathroom renovation project was the first we'd on. We didn't know where to begin or how realistic our vision was for our budget, and we were concerned about getting blindsided along the way with unforeseen issues. Bob was the only contractor who walked us through the process, helped us think about options, and gave me the confidence that he would truly oversee the project from start to finish. He responded to all my calls in a timely manner and spent the necessary time answering my questions. His team was clean and conscientious with their work, and we were very pleased with the outcome. All the references I contacted gave top-notch reviews as well!